![]() The command line tool is MSRA (%windir%\system32\msra.exe). Microsoft Remote Assistance is also available via the command prompt. If the interface is properly pre-configured, the ‘novice’ user will merely need to accept the connection from their console. This yields a screen requesting the novice user’s computer host name or IP address. Then select the Advanced Connection option for help desk at the bottom of the panel. To offer assistance without an invitation via the GUI interface, the expert should click on the Help someone who has invited you option. NOTE: A novice can accept a remote assistance offer from an expert only if the associated Group Policy is enabled and the helper list is populated in advance. Some preconfiguration, as discussed in my prior blog, is essential. More powerfully, it is possible for the expert to offer remote assistance to the novice without the effort being initiated by the novice. You will need the invitation file stored by the requester, the email attached request, or in the case of Easy Connect, the password created by their requesting process.Ī thorough tutorial for initiating and requesting remote assistance can be found at SourceDaddy. The tutorial offers nicely cross-referenced content, including information regarding Windows 7, Vista and XP inter-connectivity and compatibility. Offering assistance is designed primarily as a response to someone requesting assistance, using the Help Someone who has invited you option. Users requesting assistance may save the invitation as a file, send an email, or from a Windows 7 platform use Easy Connect. To request assistance, select Invite Someone you trust to help you. To start Remote Assistance from the menu, click Start > All Programs > Maintenance and select Windows Remote Assistance. Remote Assistance was designed more for a standard user to request assistance than for an expert to offer assistance, though both approaches are attainable. However, that is not to mean that the app comes with a limited set of features since it manages to offer numerous configuration options for you to indicate the type of connection you want to allow.From my prior blog article Enabling Windows 7 Remote Desktop and Remote Assistance, one needs to have remote assistance properly configured in order to offer or respond to a Remote Assistance request. On an ending note, MSP360 Connect Freeware is a capable desktop-sharing program that boasts an intuitive appearance, which should have great appeal to inexperienced users. You may, for instance, ask the app to prompt you whenever an incoming connection is started and specify whether connected PC can actively participate in your operations or they can simply view your screen. Well-balanced app for remote control and collaborative tasksĪside from that, a series of options are available for you to look into so that you can make sure no unauthorized connections are initiated. You can thus mute or unmute sounds, or communicate with your collaborators via an integrated chat. It is important to mention that you have full control over the parameters of the remote connection. We should, however, clarify that the remote session is not initiated within the browser, but that the login details are incorporated in the URL, basically allowing you to skip the authentication process. In case you find this operation inconvenient, you can turn to invitation links, which enable you to start a connection via the browser. Once you run the application, a computer ID and password are generated, and you can provide them to anyone you want to share your desktop with. ![]() Simplifies the authentication via invitation links You simply need to ensure the program is installed on both the PC you are currently working on and the one you want to access, with SSL encryption guaranteeing your privacy. In fact, the app is easy to install, and its GUI is neat enough for anyone to figure it out in a matter of minutes. Lets you securely connect to remote PCsĪs said, the program’s main purpose is to help you share your screen and control PCs remotely for collaborative purposes, all without having to interact with puzzling controls. MSP360 Connect Freeware is an application targeting especially the latter, being a tool focused on transparency and overall ease of use. Controlling computers remotely has become a casual operation once users have grown accustomed to the comfort and possibilities it brings about.Īs for the software utilities allowing you to initiate such a connection, they are a dime and a dozen, and the good news is that they have started to cover a broader portion of the public, catering to the needs of both advanced users and novices.
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